A Guide to Paying Your Medical Bill with Mercy Health

Dealing with medical bills can be confusing and stressful. But paying your bill doesn’t have to be a hassle with Mercy Health’s billing and payment options. This guide will walk you through everything you need to know about viewing, understanding, and paying your Mercy Health medical bills.

Accessing Your Mercy Health Bill

The first step is accessing your Mercy Health bill. There are a few different ways you can get your bill:

• Paper bill – If you provided your mailing address, Mercy Health will mail you a paper copy of your bill.

• MyChart – Log into your MyChart account to view, download, and pay your bill online.

• Request a copy – Call Mercy Health billing at 855-732-0138 to request a copy of your bill.

Once you have your bill in hand, take some time to review the charges and understand what you’re being billed for. Itemized bills break down each service, procedure, test, etc. that’s being charged.

Online Bill Pay with Mercy Health

The easiest way to pay your Mercy Health bill is online through MyChart or the guest payment portal

To pay your bill online, you’ll need your Mercy Health account number from your paper bill or MyChart. Then visit MercyHealth.com/BillPay and enter your account number to log in.

Online you can:

• View current and past bills
• Make a one-time payment
• Set up recurring payments
• Pay with credit/debit card or eCheck

Online payments are fast, secure, and avoid the hassle of mailing payments. You can pay off your full balance or set up manageable monthly payments.

Other Ways to Pay Your Bill

If you prefer not to pay online Mercy Health also accepts

• Phone payments – Call 855-732-0138 to pay over the phone using a card or bank account info.

• Mailed payments – Mail a check or money order to the payment address on your printed bill.

• In-person payments – Visit a Mercy Health facility to pay your bill in person with cash, check, or card.

No matter how you choose to pay, make sure to have your Mercy Health account number handy so your payment gets applied correctly.

Financial Assistance for Mercy Health Bills

If you’re struggling to pay your Mercy Health medical bills, financial assistance options are available, including:

• Payment plans – Set up monthly payments that fit your budget interest-free.

• Discounts – You may qualify for a discount on your bill based on income.

• Charity care – Low-income uninsured patients can have bills reduced or forgiven.

Start by calling Mercy Health billing at 855-732-0138 to discuss your account and financial options. You can also apply for financial assistance online.

Getting Help with Your Mercy Health Bill

Don’t hesitate to reach out to Mercy Health’s billing department if you have any questions or issues related to your medical bill:

• Call 855-732-0138 to speak with a billing representative.

• Chat live on MercyHealth.com with a billing agent.

• Email billing support at [email protected].

Some common billing questions include clarifying charges, setting up payments, getting an itemized bill, finding your account number, and more. The Mercy Health billing team is available to provide hassle-free support.

Understanding Your Mercy Health Bill

Navigating medical bills can be complicated. Mercy Health wants to simplify the process so you understand what you’re being charged for.

Some tips:

• Review your itemized bill and confirm you received each service listed.

• Compare to your Explanation of Benefits from your insurer to see coverage amounts.

• Don’t hesitate to call billing with any unclear charges or billing errors.

• Keep records of bills, payments, and insurance paperwork for your records.

Paying healthcare bills on time is important. But never hesitate to reach out to Mercy Health’s knowledgeable billing department if you need help managing your account. They are available to make the billing and payment process smooth and stress-free.