How to Pay Your Quest Diagnostics Bill Online

If you’ve had lab testing done through Quest Diagnostics, you’ve probably received a bill in the mail. Paying your Quest Diagnostics bill is easy and can be done entirely online. This guide will walk you through the process step-by-step.

Locate Your Quest Diagnostics Bill

The first step is locating your actual Quest Diagnostics bill. It will be mailed to the address you provided when you had your lab testing done. The bill will include important information you need to pay it online:

  • Lab code – This is a unique code that identifies your lab order. It is usually a combination of letters and numbers.

  • Bill number – This is the specific bill number for the services you received.

You’ll need both the lab code and bill number to pay your bill online, so make sure you have your paper bill handy.

Navigate to the Quest Diagnostics Payment Website

To pay your Quest Diagnostics bill online, you’ll need to go to their secure payment website. You can access it directly at https://billing.questdiagnostics.com/PatientBilling.

This is where you’ll enter your lab code and bill number to look up your account and submit payment.

Log In to Your Account

On the Quest Diagnostics payment homepage, you’ll see fields to enter your unique lab code and bill number. Enter both pieces of information exactly as they appear on your paper bill. Then click “Submit”

This will log you into your account so you can view your bill details and make a payment.

If you’ve paid your Quest Diagnostics bill online before, you can also log in with an existing username and password instead.

Select a Payment Method

Once logged into your account, you’ll see your full bill details including the amount due. The next step is choosing how you want to pay your Quest Diagnostics bill.

You have several payment options:

  • Credit card – Visa, MasterCard, American Express, and Discover are accepted.

  • Debit card – Any debit card with a major card logo can be used.

  • PayPal – You can use your PayPal balance or linked bank account or cards.

  • Health savings account (HSA) card – An HSA card is a great option if you have a health savings account.

Select your preferred payment method and enter the required information. Make sure all fields are filled out accurately to avoid any delays processing your payment.

Submit Payment

When you’ve entered your payment details, click “Submit Payment” to complete the process.

You’ll receive a confirmation page and email verifying that your Quest Diagnostics payment was received.

And that’s it! Paying your Quest Diagnostics bill online is quick, easy, and secure. Just make sure to have your lab code and bill number handy when you log in to the payment website.

Other Quest Diagnostics Billing Options

In addition to paying your bill online, Quest Diagnostics offers a few other convenient billing and payment options:

  • Mobile app – Use the Quest Diagnostics app on your smartphone to pay bills.

  • Paperless billing – Enroll to receive bills via email instead of paper bills in the mail.

  • Automatic payments – Set up recurring, automated payments from a credit card or bank account so you never miss a payment.

  • Phone payments – Call the Quest Diagnostics billing number on your statement to pay over the phone.

So no matter how you prefer to manage bills and payments, Quest Diagnostics has you covered. Paying lab bills doesn’t have to be a hassle.

Get Help with Your Quest Diagnostics Bill

If you have any trouble viewing your Quest Diagnostics account, making an online payment, or have any other billing questions, customer support is available.

You can:

  • Chat live with a billing specialist on the Quest Diagnostics website.

  • Call 1-866-MYQUEST (1-866-697-8378) to speak with a customer service rep.

  • Reach out on the Quest Diagnostics Facebook page.

  • Send a tweet to @QuestDX.

The Quest Diagnostics billing team is available to provide assistance if any issues come up accessing your account, making payments, updating payment information, or anything else related to your lab bill. Don’t hesitate to reach out!

Paying your Quest Diagnostics bill quickly is important, but you don’t have to stress. Just follow this simple guide for hassle-free online bill payment. And if any questions come up along the way, take advantage of their readily available customer support options.

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How to pay your bill

Pay in 1 of 3 convenient ways:

  • Online
  • Email
  • Credit, debit, PayPal, or health savings card during your Quest visit

Understanding the cost of your careTake a look at sample Quest lab bills to make sure you know which tests were performed, how much is covered by your health insurance, and how much you owe.

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Is Mydocbill.com/quest legit or someone is trying to scam you? Medical bills via texts & emails?

FAQ

How do I pay my quest bill by phone?

Contact billing Call us at 1.866.MYQUEST (1.866.697.8378), or send us an email to chat with a customer service rep.

Will Quest Diagnostics send me a bill?

If your tests are fully covered, Quest will not charge the card you provided at your appointment. If your tests are not fully covered, the charge to your card will not exceed the amount you authorized. If you owe more than the amount you authorized, we’ll mail you a bill for the remaining amount.

What happens if I never pay Quest Diagnostics?

A payment may be required at the time of service for all past due balances. Quest Diagnostics reserves the right to refuse laboratory services for failure to pay for past services.

Where is the lab code on Quest Diagnostics?

You will need a lab code and bill number. Both are located on a bill you’ve received.

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