How to Pay Your Medical Bill Online at Atrium Health

Seeing a medical bill in your inbox can cause anxiety. Atrium Health aims to relieve billing stress for patients by offering convenient online payment options. Previously called Carolinas Healthcare System, Atrium Health provides care across the Carolinas at over 40 hospitals and 900 care locations. This guide explains how to easily access and pay your Atrium Health statement digitally.

Access Your Atrium Health Account Balance

The fastest way to view your current Atrium Health balance is through the MyAtriumHealth patient portal. Benefits of using MyAtriumHealth include:

  • 24/7 account access

  • Appointment details

  • Test results

  • Health records

To check your bill on MyAtriumHealth:

  1. Go to my.atriumhealth.org and log into your account.

  2. Click on “Billing” in the top menu.

  3. Select “Account Balances” to view balances.

Your most up-to-date Atrium Health statement will open. It summarizes total charges, adjustments, payments made, and remaining balance. Easily download or print directly from MyAtriumHealth.

Pay Your Atrium Health Bill Online

Once you’ve accessed your balance, paying online through MyAtriumHealth is simple and secure.

On the MyAtriumHealth Website:

  1. After opening your statement, click “Pay Now.”

  2. Enter your payment amount and choose a payment method.

  3. Submit after reviewing payment details.

On the MyAtriumHealth Mobile App:

  1. Open the app and log into your account.

  2. Tap “Pay Bill” from the main menu.

  3. Select your balance, payment method, and amount.

  4. Review and authorize the payment.

Online payments typically process within 1 business day. You can view payment history and receipts in your MyAtriumHealth account.

Other Atrium Health Bill Payment Options

Aside from online payments, you can pay your Atrium Health bill by:

  • Mailing a check or money order to the billing address on your statement. Remember to include your account number.

  • Calling Atrium to pay over the phone.

  • Setting up autopay through MyAtriumHealth for recurring automatic payments.

  • Paying in-person at your provider’s office.

Always reference your account number to ensure proper payment processing.

Applying for Atrium Health Financial Assistance

If paying your bill fully presents hardship, Atrium Health offers financial assistance options like:

  • Extended payment plans – Set up monthly payments that fit your budget.

  • Prompt pay discounts – Receive a percentage discount for quick payment.

  • Charity care – Income-based aid may cover most or all costs.

Discuss customized relief that meets your needs with an Atrium financial counselor.

Tips for Paying Your Atrium Health Bill

  • Log into MyAtriumHealth often to view new bills quickly. Waiting for mailed paper statements can cause delays.

  • Make payments as soon as possible after receiving a bill. Avoid letting balances accumulate.

  • Set up autopay through MyAtriumHealth for convenience and to avoid late fees.

  • Contact Atrium at 1-800-821-1535 with any billing questions.

  • Keep your MyAtriumHealth contact info updated for proper statement delivery.

  • Use the MyAtriumHealth app to manage payments on-the-go.

Atrium Health simplifies billing through MyAtriumHealth’s user-friendly digital tools. Managing your account and making payments online is straightforward, convenient, and secure. Staying on top of bills ensures continuous access to quality care within Atrium Health’s extensive network.

carolinas healthcare system pay my bill

Atrium Health Wake Forest Baptist Medical Center

Financial Counseling Office, Main Level, Reynolds Tower Medical Center Boulevard Winston-Salem, NC 27157 Mon – Fri: 8 am to 5 pm, EST

Atrium Health Wake Forest Baptist Lexington Medical Center

Customer Service (located near the Administrative Offices) Emergency Drive Lexington, NC 27292 Mon – Fri: 8 am to 5 pm, EST

Carolinas HealthCare System on Patient-Pay

FAQ

What is the phone number for Atrium Health Wake Forest billing?

If you would like more information about MyAtriumHealth, please talk to your doctor or a staff member at your doctor’s office. You also may reach us at: 855-799-0044 (toll-free)

How do I dispute my atrium health bill?

Patients who have questions about charges on their bill can call the Atrium Health Patient Financial Services Customer Service Department at 704-512-7171 or 1-844-440-6536.

How to file a complaint against Atrium Health Charlotte, NC?

If a patient chooses to identify a concern, complaint, or grievance after discharge, he may call the Customer Care Line at 704-355-8363 or write a letter to the Service Excellence Department at PO Box 32861, Charlotte, NC 28232-2861.

What is the phone number for Atrium Health Human Resources Charlotte?

Contact HR Service center at 704-631-1500 to reach Corporate Payroll. Form W-2 Completed annually and generally available after January 31st via ADP. If you do not have your username and password from ADP, please, contact HR Service center at 704-631-1500 to reach Corporate Payroll.

How do I pay my hospital bill online?

Atrium Health’s online bill pay is a quick and secure way to pay your hospital or physician bill online. All you need is a valid account number and PIN, which can be found on your most recent statement. There is never a charge for making an online payment and your bank or card account information is protected by our secure website. Pay Your Bill

Does CarolinaEast Medical Center Use Change Healthcare’s clearinghouse?

CarolinaEast Medical Center uses Change Healthcare’s clearinghouse to process and send claims to insurers. What happened? On February 21, 2024, Change Healthcare discovered a threat in one of its environment and immediately disconnected their systems to prevent further impact.

Who is responsible for paying my insurance bill?

The Responsible Person is the person responsible for paying the bill. You can find the Responsible Person’s name and account number on your statement. What is a visit account?A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit.

Can I charge medical services on an access one credit card?

You may charge medical services to your account on an Access One medical credit card. If you do not have insurance or need help managing the portion of your bill that remains after your insurance company has paid, this may be an option for you. Learn more by calling (800) 594-8624.

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