When you receive your monthly bill for water sewer or other services from Knox Chapman Utility District, you’ll need to pay it by the due date. Knox Chapman offers various payment options to fit different needs and lifestyles.
In this comprehensive guide, I’ll explain the easy ways to pay your Knox Chapman utility bill Whether you prefer automatic payments, mailing a check, paying online, stopping by in person, or using the phone system, Knox Chapman has a billing solution for you.
Overview of Knox Chapman Payment Methods
Below is a quick rundown of the payment choices Knox Chapman provides:
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Online – Pay via Knox Chapman website. Fast, no fee avoids late payments.
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Phone – Call automated phone system to pay with card. Fee applies.
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Mail – Send check or money order to utility P.O. Box.
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In-Person – Visit Knox Chapman office or approved banks.
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Auto Pay – Automatic monthly payments from bank account.
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Bank Draft – Free monthly direct debit payments.
Now let’s explore the specifics of each payment option.
Paying Your Knox Chapman Bill Online
The fastest, most convenient way to pay your utility bill is through the Knox Chapman online payment portal at billing.knoxchapman.com.
You can pay by credit card, debit card, or electronic check with no signup required. Payments made by 4 pm process the same day. It’s quick, easy, paperless, and secure.
Paying Your Bill by Phone
To pay by phone, call Knox Chapman at (865) 577-4497 and select option 4. You’ll need your account number and card ready.
A fee applies to phone payments. Allow 1 business day for phone payments to process.
Mailing Your Payment to Knox Chapman
To mail your payment, send a personal check or money order to:
Knox Chapman Utility District
PO Box 9569
Knoxville, TN 37940
Write your Knox Chapman account number on the payment. Allow 5-7 days for mailed payments to process and avoid late fees.
Paying In-Person at Knox Chapman Office
Visit the Knox Chapman office at 1905 E John Sevier Hwy in Knoxville to pay your bill in person Monday-Friday 8am-4:30pm.
Bring your payment stub, cash, money order, or check. In-person payments post to your account immediately.
Pay at Partner Banks for Free
Knox Chapman has partnered with Home Federal and Citizens National Bank to accept bill payments at no charge. Bring your printed bill to either bank’s local branches.
Enroll in AutoPay
For automated payments, sign up for AutoPay through the online portal to pay bills directly from your bank account monthly.
AutoPay avoids late fees, saves time, and gives peace of mind. Log in and enroll for seamless bill payment.
Use Bank Draft for Free Payments
Like AutoPay, Bank Draft authorizes Knox Chapman to debit your bank account monthly for the amount due. Participating banks don’t charge fees.
Visit the Knox Chapman office or customer portal to complete a Bank Draft form. Then relax as bills pay automatically.
Payment Extensions and Assistance
If you’re experiencing financial hardship, contact Knox Chapman to explain your situation and request an extension or payment arrangement.
Programs may be available for qualifying residential and commercial customers. Avoid service disruption by calling early about payment help.
Select the Best Payment Method for Your Lifestyle
Paying online is fastest, but you can also mail a check, authorize a bank draft, use bill pay, or visit the office in person. Setup auto-payments to simplify the process. And assistance is available if you face a temporary financial jam.
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Knox-Chapman Utility District
P. O. Box 9569 Knoxville, TN 37940
This business has 0 reviews
2 complaints closed in last 3 years
0 complaints closed in last 12 months
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FAQ
How much does water cost in Knoxville?
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Amount
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Inside City
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Outside City
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1-2 CCF*
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$2.00 per ccf
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$2.20 per ccf
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Over 2 CCF
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$3.70 per ccf
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$4.45 per ccf
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Basic Service (5/8″ Meter)
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$18.00
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$19.40
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How do I Pay my Knox Chapman Bill?
Sign up for Bank Draft through the Online Portal or in person at Knox Chapman’s Office. The following area banks accept Knox Chapman payments for free. Customers must have their printed statement and bill can not be past due. Call 865-577-4497, Option 4 to pay bill by phone. Fee Applies Commissioners Meetings are the First Monday of Every Month.
What payment methods does Knox Chapman accept?
We accept Visa, MasterCard, Discover, and American Express. Our policy states that Knox Chapman Utility District will discontinue (cut off) service for the following reasons: In the event a customer has more than one service on a tap. Additional fees will apply to restore your service if your water has been cut off.
How do I avoid a minimum bill at Knox Chapman?
To avoid minimum bill, customers must contact utility to disconnect service. Customer agrees that Knox Chapman may enter property at any time for inspection or repair of water/sewer lines, meters, or laterals. We accept Visa, MasterCard, Discover, and American Express.
How do I pay my doxo Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Knox Chapman Utility District (TN). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.