How to Pay Your Knox Chapman Utility Bill Online, by Phone, In Person, or By Mail

When you receive your monthly bill for water sewer or other services from Knox Chapman Utility District, you’ll need to pay it by the due date. Knox Chapman offers various payment options to fit different needs and lifestyles.

In this comprehensive guide, I’ll explain the easy ways to pay your Knox Chapman utility bill Whether you prefer automatic payments, mailing a check, paying online, stopping by in person, or using the phone system, Knox Chapman has a billing solution for you.

Overview of Knox Chapman Payment Methods

Below is a quick rundown of the payment choices Knox Chapman provides:

• Online – Pay via Knox Chapman website. Fast, no fee avoids late payments.

• Phone – Call automated phone system to pay with card. Fee applies.

• Mail – Send check or money order to utility P.O. Box.

• In-Person – Visit Knox Chapman office or approved banks.

• Auto Pay – Automatic monthly payments from bank account.

• Bank Draft – Free monthly direct debit payments.

Now let’s explore the specifics of each payment option.

Paying Your Knox Chapman Bill Online

The fastest, most convenient way to pay your utility bill is through the Knox Chapman online payment portal at billing.knoxchapman.com.

You can pay by credit card, debit card, or electronic check with no signup required. Payments made by 4 pm process the same day. It’s quick, easy, paperless, and secure.

Paying Your Bill by Phone

To pay by phone, call Knox Chapman at (865) 577-4497 and select option 4. You’ll need your account number and card ready.

A fee applies to phone payments. Allow 1 business day for phone payments to process.

Mailing Your Payment to Knox Chapman

To mail your payment, send a personal check or money order to:

Knox Chapman Utility District
PO Box 9569
Knoxville, TN 37940

Write your Knox Chapman account number on the payment. Allow 5-7 days for mailed payments to process and avoid late fees.

Paying In-Person at Knox Chapman Office

Visit the Knox Chapman office at 1905 E John Sevier Hwy in Knoxville to pay your bill in person Monday-Friday 8am-4:30pm.

Bring your payment stub, cash, money order, or check. In-person payments post to your account immediately.

Pay at Partner Banks for Free

Knox Chapman has partnered with Home Federal and Citizens National Bank to accept bill payments at no charge. Bring your printed bill to either bank’s local branches.

Enroll in AutoPay

For automated payments, sign up for AutoPay through the online portal to pay bills directly from your bank account monthly.

AutoPay avoids late fees, saves time, and gives peace of mind. Log in and enroll for seamless bill payment.

Use Bank Draft for Free Payments

Like AutoPay, Bank Draft authorizes Knox Chapman to debit your bank account monthly for the amount due. Participating banks don’t charge fees.

Visit the Knox Chapman office or customer portal to complete a Bank Draft form. Then relax as bills pay automatically.

Payment Extensions and Assistance

If you’re experiencing financial hardship, contact Knox Chapman to explain your situation and request an extension or payment arrangement.

Programs may be available for qualifying residential and commercial customers. Avoid service disruption by calling early about payment help.

Select the Best Payment Method for Your Lifestyle

Paying online is fastest, but you can also mail a check, authorize a bank draft, use bill pay, or visit the office in person. Setup auto-payments to simplify the process. And assistance is available if you face a temporary financial jam.