How to Pay Your Dominion Energy Bill Online – A Step-by-Step Guide

Paying your monthly Dominion Energy bill online is a fast, secure, and convenient option for customers in Virginia, South Carolina, and other states. Dominion Energy offers various payment methods to fit every budget and preference.

In this comprehensive guide, we’ll walk through the step-by-step process to pay your Dominion Energy bill online through the customer account portal.

Why Pay Your Bill Online?

Here are the key benefits of paying your Dominion Energy bill electronically:

• It’s faster – Online payments post instantly, compared to 3-5 days for mail. Avoid late fees.

• It’s more secure – Reduced risk of payments getting lost or delayed

• It’s convenient – Pay anytime, anywhere using your computer, phone or tablet

• It saves money – Avoid late fees by paying on time,

• It’s eco-friendly – Go paperless with eBill to save trees.

• Customizable – Make one-time payments or set up recurring auto-pay.

Step-by-Step Guide to Pay Online

Follow these simple steps to pay your Dominion Energy bill through the online customer account:

Step 1: Log In to Your Dominion Account

First, go to DominionEnergy.com and select your state from the menu. Next, click on “Pay My Bill” under the Billing section.

You’ll need to log in with your account username and password. If you don’t have an account, you can easily register using your account number, name, and address details.

Step 2: Choose a Payment Method

Once logged in, you can choose either a one-time payment or recurring auto-pay:

• One-time – Pay by bank account (free), credit/debit card ($3.50 fee), or digital wallets like PayPal.

• AutoPay – Set up automatic monthly payments from your bank account on your bill due date.

Step 3: Enter Payment Details

For one-time payments, enter the payment amount, date, and required details for your selected method.

For AutoPay, you’ll need to verify your bank account information for smooth monthly deductions.

Double-check that all details entered are accurate before submitting.

Step 4: Get Payment Confirmation

You’ll see a payment confirmation page and receive a confirmation email after the transaction is completed.

One-time online payments post instantly. Save your confirmation number for records.

Other Ways to Pay Your Dominion Energy Bill

If you prefer not to pay online, here are some other ways to pay your Dominion Energy bill:

• By phone – Call the number on your bill to pay through the IVR over the phone using a card or electronic check.

• In person – Visit an authorized payment location near you to pay by cash, check or money order.

• By mail – Mail a check or money order to the payment address printed on your Dominion Energy bill. Allow 7-10 days for delivery.

• Budget Billing – Pay a fixed amount each month to even out seasonal highs and lows. Call to enroll.

• EnergyShare – Get bill payment assistance if you qualify for this Dominion Energy assistance program.

Go Paperless with Dominion Energy eBill

For extra convenience, enroll in paperless eBill statements through your online Dominion Energy account. You’ll get email notifications when your new eBill is ready to view and pay.

eBill benefits include:

• Instant access to your bill from anywhere

• Reduce clutter and help the environment

• Review payment history

• Set up automatic payments

• Get payment reminders

Avoid Late Fees on Your Dominion Energy Bill

To avoid late fees, make sure your payment arrives by the due date printed on your Dominion Energy bill. Late fees vary by state but are typically 1.5% of the overdue balance.

Paying online guarantees on-time delivery of your payment. Setting up AutoPay ensures you never miss a payment deadline.

If you do get a late notice, call the customer service number on your bill to discuss payment plan options and avoid disconnection. Additional bill assistance programs are also available for qualifying customers.

Paying your Dominion Energy bill online is the most reliable way to avoid late fees and ensure your payment is posted instantly. Follow this step-by-step guide to pay your bill quickly and easily online through your Dominion Energy customer account.