How to Pay Your Reliant Energy Bill: The Complete Guide

Paying your electricity bill on time every month is important to avoid late fees and potential service disruption Reliant Energy makes paying your bill quick and easy through multiple options – online, phone, mail, or in person

This comprehensive guide will explain the various ways to pay your Reliant Energy bill, instructions for setting up autopay or paperless billing, tips to avoid late fees, and resources if you need payment assistance.

Convenient Ways to Pay Your Reliant Energy Bill

Reliant offers flexibility so you can pay your electric bill the way that works best for you:

Pay Online

The fastest and most convenient way to pay is online through your Reliant account. You can either:

• Log in to your account and pay by bank account, credit/debit card, or digital wallet. Your payment posts instantly.

• Use Quick Pay without logging in. Just enter your account number, zip code, and payment info.

Pay by Phone

Call 713-207-PAID or 1-866-222-7100 to pay your Reliant energy bill over the phone using a credit card, debit card, or checking account. This automated system is available 24/7.

Pay by Mail

Mail a check or money order to the payment address printed on your Reliant bill. Allow 7-10 days for delivery to avoid late fees

Pay In Person

Visit an authorized walk-in payment location near you to pay by cash, check, or money order Locations include retailers like H-E-B, Kroger, and Walmart

Tips for Paying Your Reliant Energy Bill

Follow these tips and best practices to easily manage paying your electricity bill:

• Set up autopay to have your bill paid automatically each month. This prevents late payments.

• Go paperless with eBills to get bill notifications by email rather than mail.

• Enroll in Average Monthly Billing to have a predictable bill based on your average usage.

• Use the Reliant mobile app to pay quickly from your smartphone.

• Check your Weekly Summary Email for usage updates and bill estimates before your due date.

• Contact Reliant immediately if you get a late or disconnect notice so you can avoid fees.

Avoid Late Fees and Disconnection

To avoid late fees and potential electricity shut-off, your Reliant payment must be received by the due date printed on your bill. Late fees are typically 5% of your overdue balance.

The fastest way to avoid late fees is paying online, which posts your payment instantly. Mailed payments can take 7-10 days to process.

If you are struggling to pay on time, call Reliant at the number on your bill to discuss a payment plan, extended due date, or bill assistance programs. Notify them before the due date if you need help.

Set Up Automatic Monthly Payments

For maximum convenience, Reliant offers an autopay feature to have your bill paid automatically each month from your bank account or credit card.

To enroll in autopay:

1. Log into your Reliant account online or use the mobile app

2. Under Billing & Payments, select AutoPay

3. Enter your bank account or card details

4. Confirm your enrollment

Your bill will now be paid on your due date automatically each month. You can cancel or update your autopay method at any time through your online account.

Go Paperless with Online eBills

Reliant’s free Paperless Billing allows you to receive, view, and pay your energy bills electronically rather than by mail.

Benefits of paperless billing include:

• Instant email notification when your new eBill is ready
• Faster payment to avoid late fees
• No risk of lost or stolen paper bills
• Online access to bill history and usage graphs
• Easy enrollment in autopay

To go paperless, simply log into your Reliant account and switch your preferences to eBills under the “Profile” section.

Payment Assistance Programs

If you are having trouble paying your Reliant Energy bill, help is available. Resources include:

• Payment arrangements – Extended due dates or installment plans
• Low-income bill assistance
• Energy efficiency upgrades – Lower usage to reduce bills
• Medical allowance – Bill help for critical care customers
• Payment assistance funds – LIHEAP, CEAP, and local programs

Contact a Reliant customer service agent to discuss programs you may qualify for based on your situation and location.