Paying your Fox Metro water bill on time each month ensures continuous wastewater service for your home. Fox Metro offers flexible payment options to make it easy and convenient to pay your water bill. This article will explain the different ways to pay your Fox Metro water bill online, by phone by mail or in-person.
Overview of Fox Metro Payment Methods
Fox Metro provides residential customers with several payment options
- Online bill pay
- Phone payments
- Mail-in payments
- Walk-up payments at Fox Metro facility
Below we’ll go through the details of each payment method and key features.
Paying Your Fox Metro Bill Online
The fastest and most convenient way for most customers to pay their water bill is online through the Fox Metro customer portal.
To pay your Fox Metro bill online
- Go to Fox Metro website
- Click on “Pay My Bill”
- Enter your account number and PIN
- Choose “View & Pay Bill Online”
- Select payment method such as credit card, debit card or bank account
Your payment will be processed instantly. You’ll receive a confirmation email that your payment was received.
Benefits of online bill pay:
- Secure access to account information
- Store payment methods for quick payments
- Go paperless and enroll in eBills
- Set up autopay for automatic payments
Paying by Phone
To pay your Fox Metro water bill over the phone:
- Call Fox Metro at 1-855-548-2896
- Enter your account PIN and ID number
- Choose credit/debit card or bank account payment
Phone payments can be made 24/7 using the automated phone system. If you need to speak with a representative, call 630-301-6881 between 8am-4:30pm on weekdays.
Benefits of paying by phone:
- Speak with representative during business hours
- Make payments anytime using automated system
- No need to log into account
Paying by Mail
To pay your water bill by mail, simply:
- Write check or money order payable to Fox Metro WRD
- Include payment stub or write your account number
- Mail to: Fox Metro WRD PO Box 160 Aurora, IL 60507-0160
Allow 5-7 business days for mailed payments to process. Due dates are based on when payment is received.
Paying In-Person
You can pay your Fox Metro water bill in-person at:
Fox Metro Administration Building
682 State Route 31
Oswego, IL 60543
In-person payments can be made:
- Monday-Friday 8am-4:30pm
- After hours using drop box with check or money order
Cash, credit/debit, check and money orders accepted.
Choose the Best Payment Method for Your Needs
Fox Metro offers flexible options to pay your water bill online, by phone, mail or in-person. Consider costs, processing time and convenience when choosing the best method for you.
For quick, secure payments, online bill pay allows 24/7 account access. For speed and simplicity, use automated phone payments. To speak with a representative, call during business hours. And for guaranteed same-day processing, stop by the Fox Metro facility.
Review your next Fox Metro water bill for account details needed to pay online or by phone. Contact Fox Metro Customer Service with any questions about paying your bill.
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Does Fox Metro charge a water bill?
This charge will fluctuate based on your usage. Fox Metro Water Reclamation District (Fox Metro) is a public utility responsible for wastewater treatment, most often generated using toilets, sinks, bathing, dishes, and laundry). Fox Metro treats this water. You will receive a bill from Fox Metro every other month based on your water usage.
Does Fox Metro charge convenience fees for online payments?
Automatic payment options are also available. Fox Metro does not charge convenience fees for online payments. Note: In order to enroll, you will need to have your most recent billing statement. A Disconnection Notice or Penalty Letter will not work. View & Pay My Bill Online Fox Metro currently accepts payments through the following methods:
Does Fox Metro make any guarantees?
Fox Metro makes no guarantees based on the information provided in the document linked above and is provided as a courtesy to our customers. Do you experience basement flooding during heavy rains?