How to Pay Your Acceptance Insurance Bill Online or by Phone

Paying your insurance bill on time each month is important to keep your policy active and avoid any lapses in coverage. Acceptance Insurance offers their customers several convenient options to pay bills online, by phone, mail or in person.

Online Bill Pay

The easiest and fastest way to pay your Acceptance Insurance bill is online through their payment portal. Simply go to https://www.acceptanceinsurance.com/make-a-payment/ and click on “Make a Payment”.

You’ll be directed to a secure page where you can enter your policy number, account number, phone number or email address associated with your account. Once your account is verified, you can choose the payment amount and submit your payment by debit card, credit card or check.

Online payments are processed immediately, so you can have peace of mind knowing your payment has been received. You’ll also receive an emailed receipt for your records.

Pay by Phone

If you prefer to speak to someone directly, you can pay your Acceptance Insurance bill easily over the phone. Call 877-405-7102 and follow the prompts to make a payment

You’ll need to enter your phone number and zip code associated with your account to get started. Then you can use a debit card, credit card or check to make your payment. Phone payments are processed right away during the call.

Pay by Mail

Paying by check or money order through the mail is still an option if you’d rather mail in your payment each month. Simply send your payment to:

Acceptance Insurance
7711 Center Avenue, Suite 200
Huntington Beach, CA 92647

Be sure to include your policy number on the check or money order so your payment is applied to the correct account. Allow 7-10 days for mailed payments to be received and processed.

Pay in Person

You can also stop by any Acceptance Insurance local office during regular business hours to pay your bill in person. They accept cash, checks, debit and credit cards for payments.

To find the nearest Acceptance Insurance office location, go to https://www.acceptanceinsurance.com/make-a-payment/ and scroll down to the map showing office locations. Or call 877-405-7102 for assistance finding an office.

Payment History and Receipts

No matter how you pay your Acceptance Insurance bill, you can view your payment history and access receipts through your online account portal. Just log in anytime to see past payments and download or print receipts.

Payment receipts are also emailed anytime you make an online or phone payment for your records. And you’ll receive a paper receipt for in-person payments made at a local office.

Avoid Late Fees and Lapsed Coverage

Paying on time is important to avoid late payment fees and potential lapses in your insurance coverage. Acceptance Insurance bills are due by the date shown on your statement, typically the 1st or 15th of each month.

If paying after the due date, a late fee is usually assessed. And if your payment is more than 30 days late, your policy could be cancelled for nonpayment. This causes gaps in coverage which is problematic if you need to file a claim.

Setting up automatic monthly payments is the best way to avoid late fees and cancellation. Your bill will be paid on time each month directly from your bank account. You can enroll in auto-pay online through your account portal or by calling customer service.

Getting Account Balance and Other Billing Questions

If you need your current account balance or have any billing questions, Acceptance Insurance’s customer service team is available to assist you.

Call 866-566-0530 or contact them through your online account portal. You can also email questions to [email protected] or start a live chat during business hours.

The billing specialists can provide your balance due, take a payment, update billing information, set up a payment plan if needed or help with any other billing needs.

Special Payment Arrangements

If you are unable to pay the full balance due for any reason, Acceptance Insurance may be able to make special payment arrangements on your account.

This may include waiving late fees, setting up a delayed billing date, extending your due date or creating a customized installment payment plan. Reach out to the billing department to explain your situation and request an arrangement.

As long as you communicate with them before your account becomes past due, they will work with you on options so your policy does not cancel. Keeping the lines of communication open is key.

Get Support to Avoid Policy Cancellation

Unfortunately, if your account does become extremely past due, your Acceptance Insurance policy can be cancelled for non-payment. This leaves you without important insurance coverage in place.

If you receive a cancellation notice, immediately contact Acceptance Insurance to see if they can rescind the cancellation if you pay the full past due amount owed. This is your best chance of saving your policy.

You can also discuss payment plan options where you gradually pay off the balance over several months while keeping your coverage active. Or if you’re having financial hardship, ask about available financial assistance programs you may qualify for.

Reinstating a cancelled policy is much more difficult and expensive, so act quickly if you get a cancellation notice to avoid a lapse in insurance protection. Communicate with the billing department right away to start resolving the past due balance.

Switch to Paperless Billing

You can receive and pay your Acceptance Insurance bill electronically each month by enrolling in paperless billing. This allows you to get bill notifications by email rather than mailed paper statements.

Go paperless by logging into your online account and updating your account settings. Select the “paperless billing” option and provide your current email.

You’ll then receive an email each month when your new statement is ready to view and pay online. No need to wait for a statement in the mail.

Going paperless also helps the environment by reducing paper use. And it’s more convenient since you can easily pull up your bill anytime on any device.

Set Up Automatic Payments

The most efficient way to ensure your insurance bill gets paid on time each month is by enrolling in auto-pay through Acceptance Insurance. This authorizes them to automatically withdraw your monthly payment amount from your bank account.

To enroll, login to your Acceptance Insurance online account and navigate to the payments section. Click enroll under the auto-pay options.

You’ll need to select your payment method, either checking account or credit card, and authorize the withdrawals by entering your account number and routing number.

Once setup, you don’t have to do anything further. Your monthly bill amount will automatically be paid from your designated account on the due date so you never miss a payment.

Manage Payments on the Go

Acceptance Insurance offers a free mobile app that allows you to easily manage payments and billing while on the go. You can quickly pay your bill, check payment history, update payment methods or enroll in auto-pay.

The Acceptance Insurance Mobile App is available for download from the Apple App Store or Google Play Store. Once downloaded, login with your online account credentials to access your billing and payment tools.

Now you can conveniently pay bills, view payment history or update billing info all from your smartphone or tablet, anywhere anytime.

Get Late Payment Fee Waived

If you happened to pay your Acceptance Insurance bill late one month and got assessed a late fee, you can request to have the fee waived as a one-time courtesy. Especially if you have a history of on-time payments.

Contact the billing department and politely explain the situation that caused your payment to be late. For example, a forgotten due date, medical issue, family emergency, or payment processing error. Then ask them to kindly waive the one late fee as a courtesy.

As long as your account is in good standing and you don’t frequently pay late, many times Acceptance Insurance will waive a single late fee upon request as a customer service gesture. It never hurts to call and ask!

Change Your Bill Due Date

Acceptance Insurance offers some flexibility when it comes to selecting your bill due date. Instead of the default option of the 1st or 15th of each month, you can request to change your due date to better align with your pay schedule.

For example, if you get paid on the 5th or 20th, you could set your insurance bill due on one of those dates to match up with your income deposits each month.

To request a different due date, call customer service after your next payment posts. Ask them to update your bill cycle to the specific date you want as your new due date going forward.

This simple change makes it easier to pay on time when your bill lines up with your pay schedule.

Get a Billing Extension If Needed

If an unusual situation arises where you need extra time to pay your Acceptance Insurance bill that month, you can call and request a special billing extension. Explain why you need more time and ask them to push back your due date by a certain number of days.

As long as your account is in good standing, they may allow a one-time,