Paying your Auto-Owners insurance premiums regularly and on time is important to maintain active policy coverage. Auto-Owners offers policyholders multiple convenient payment options including online through the mobile app, by phone, mail or in-person. This comprehensive guide will outline the various ways to pay your Auto-Owners insurance bill, manage your account, understand key billing dates, and answer common customer questions.
Online Payment Options for Auto-Owners Insurance
The fastest and easiest way to pay your Auto-Owners insurance bill is through their online account system. You can make one-time payments or set up recurring automatic payments
One-Time Online Payments
To make a one-time Auto-Owners insurance payment online:
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Go to www.auto-owners.com and click on “Pay Your Bill”
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Select “Pay Online” and log into your Auto-Owners account
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Choose your policy number and enter the payment amount
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Input your credit/debit card or bank account information
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Review details and submit the payment
You’ll receive an email confirmation with your payment receipt.
Setting Up Recurring Payments
To enroll in recurring automatic payments:
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Access your Auto-Owners account online
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Under “My Payment Methods”, add a credit/debit card or bank account
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Check the box to authorize as a recurring monthly payment method
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Pick which day each month the payment should process
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Save the updated payment settings
Now your insurance bill will be paid automatically each month on the scheduled payment date. You can edit or cancel recurring payments anytime through your online account.
Paying Through the Auto-Owners Mobile App
In addition to the website, you can download the Auto-Owners mobile app on your iPhone or Android device to easily pay on-the-go.
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Download and install the Auto-Owners app
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Log into the app with your account credentials
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Go to the payments section and select your policy
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Enter your payment details and submit
The app provides a quick way to pay whenever you need directly from your smartphone.
Paying Your Auto-Owners Insurance Bill by Phone
You can also pay your Auto-Owners insurance bill conveniently over the phone:
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Call 1-800-288-8740 for auto, home, life or business policies
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Use the automated system prompts to make a payment
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Or select the option to speak with a billing specialist
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Provide your policy details and payment amount to process
The Auto-Owners billing line is open Monday through Friday from 8am to 8pm Eastern Time.
Paying Your Auto-Owners Bill by Mail
To submit a payment by mail to Auto-Owners:
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Make your check or money order payable to Auto-Owners Insurance
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Write your Auto-Owners policy number on the payment
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Mail to:
Auto-Owners Insurance
PO Box 740312
Cincinnati, OH 45274-0312
Allow 7-10 business days for mailed payments to process. This is a good option if you prefer paying by check through the mail.
In-Person Payment Options
Some local independent Auto-Owners agents may accept cash payments in-person. Contact your agent directly to ask if they offer in-person collection. Auto-Owners does not have any brick-and-mortar payment locations.
Managing Your Auto-Owners Account and Payments
Sign up for an online Auto-Owners account to easily manage your policy details, view billing statements, make online payments, setup recurring payments, update payment methods, file claims and more. Keeping your account up-to-date ensures you receive billing notices and cancellation warnings if a payment is late. Check your account anytime to view upcoming payment dates or amounts due.
Key Auto-Owners Insurance Payment Dates
When paying your Auto-Owners insurance premiums, be aware of these key payment dates:
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Billing Date: The effective date when your policy renews annually
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Due Date: Your monthly payment is due on the same date as your billing date
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Grace Period: Auto-Owners allows 10-15 days past the due date where the payment is still considered on-time
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Cancellation Notice: If not paid after the grace period, Auto-Owners will send a cancellation notice
Paying attention to these dates helps avoid an unexpected lapse in coverage.
Frequently Asked Questions about Auto-Owners Payments
Below are answers to some common questions customers have about paying Auto-Owners insurance bills:
What are my Auto-Owners insurance payment options?
You can pay online, through the mobile app, by phone, mail, auto-pay, check, credit/debit card, cash in-person, or money order.
When is my Auto-Owners insurance premium due each month?
Your monthly payment is due on the same date as your original policy effective date.
What happens if I miss my Auto-Owners insurance payment?
Auto-Owners provides a 10-15 day grace period. After that, they will begin the cancellation process for non-payment.
Can I change my Auto-Owners insurance payment due date?
Yes, you can contact customer service to request adjusting your billing date to better fit your schedule.
How much does Auto-Owners charge for a late payment fee?
If your payment is late, Auto-Owners typically charges a standard fee of around $10-$20 depending on your state.
How do I update my scheduled recurring payment method?
You can edit or change your autopay settings anytime through your Auto-Owners online account portal.
Paying your Auto-Owners insurance bill on time is important to maintain continuous coverage. Use their convenient online, phone or mail payment options to pay each month. Contact Auto-Owners customer service if you have any additional billing or payment questions.
Life & Disability Income
- If you need help with a policy, please get in touch with your local independent agency.
- Our Lives You can get help with a life or disability income policy by calling a Life 51860 .
- You can use Paypal or a credit card to pay your bill through Pay Now, or you can call our IVR system at 1-888-970-0415.
Our dedicated team of associates and agencies are committed to serving your insurance needs.
Manage Your Insurance Needs
We care about the health and safety of our employees and agencies, and we will keep our policyholders’ services running. Below are the best ways to manage your insurance needs:
- Please call your local independent agency if you need to file a claim or get help with your policy.
- Our Customer Center app lets you connect to our system at any time, day or night. You can pay your bill, put up and look at claims documents, and look at your insurance ID cards and policy documents.
- Pay Now lets you pay your bill without having to log in to our Customer Center.
- Our billing staff is happy to talk to you about ways to help you, such as putting off paying the minimum amount due, changing your due date, changing your payment plan, or giving you more time to pay. You can call them at 1-800-288-8740, Monday through Friday, 8 a.m. to 6 p.m. EST.
- After-hours claim reporting is available by calling 1-888-252-4626.