How to Pay Your BGE Bill Online, by Phone or In Person

When your BGE (Baltimore Gas and Electric) bill arrives each month, you want an easy way to review the charges and submit payment. BGE offers multiple options to pay your bill conveniently online, through the BGE app, by phone, by mail or in person. This comprehensive guide will walk through the simple steps to pay your BGE bill through the method you prefer.

Activate Online Account Access

To pay online or through the BGE app, you first need to activate an online My BGE Account. This secure account allows you to view billing details, make payments, set up autopay and more.

To create your online account

• Go to www.bge.com and select “My Account”
• Choose “Activate Your Account”
• Enter your BGE account number without dashes
• Create a username, password and security questions
• Provide your contact information

Once your online account is set up, you can instantly access and pay your bill 24/7.

Pay Online Through My BGE Account

Paying your BGE bill through your My BGE Account is quick and easy. Just follow these steps:

• Login to your account at www.bge.com/my-account
• From your account dashboard, choose “Pay My Bill”
• Select whether to pay the Total Amount Due or a different amount
• Enter your credit/debit card or bank account information
• Review payment details and select “Submit Payment”

Your account will immediately reflect the payment and you’ll receive a confirmation email.

Use the BGE Mobile App

For on-the-go access, download the free BGE mobile app for your iOS or Android device. The app allows you to securely manage your account, review usage and submit payments anytime.

To pay through the mobile app:

• Download the “BGE” app from your device’s app store
• Login with your My BGE Account username and password
• Tap the “Billing” tab to view your current bill
• Select “Pay Bill” and enter payment amount
• Provide credit/debit card details and submit

The BGE app makes paying easy when you’re away from home. You can also set up notifications.

Pay by Phone

You can quickly pay your BGE bill over the phone using the automated system. Call BGE at 1-800-685-0123 anytime day or night.

To make a payment by phone:

• Have your BGE account number handy
• Follow prompts on the automated system to “Pay a bill”
• Enter your account number
• Select option to pay total amount due or specify an amount
• Provide credit/debit card details when prompted
• Receive a confirmation number

Saving your payment info to your online account speeds up future phone payments.

Pay by Mail

If you prefer to mail in your BGE payment each month, simply detach the payment slip from your bill and return with a check or money order. Make sure your account number is written on the payment. The mailing address is:

BGE
P.O. Box 13070
Philadelphia, PA 19101-3070

Allow 7-10 days for mailed payments to process. Pay attention to the due date on your bill to avoid late fees.

Pay at Authorized Locations

You can also pay your BGE bill in person at a nearby authorized payment location. Bring your billing statement or know your account number.

In-person payment options include:

• America’s Cash Express
• CVS Pharmacy
• ACME Markets
• 7-Eleven
• Walmart
• Weis Markets

Check the BGE website for a full list of in-person payment locations in your area. Many are open evenings and weekends.

Set Up Automatic Payments

For easy, worry-free bill payment, enroll in automatic payments through your My BGE account. With autopay, your bill is paid automatically each month on the due date using your preferred payment method.

To enroll in autopay:

• Login to your My BGE account
• From the dashboard, select “Manage Autopay”
• Choose a payment source – credit/debit card or bank account
• Agree to the terms and Conditions and submit

With autopay, you’ll avoid late fees and service interruptions. You can cancel or update autopay anytime.

Get Payment Assistance if Needed

If you’re struggling to pay your BGE bill, call them right away to ask about available payment plans, grants and assistance programs you may qualify for, including:

• Budget Billing – average monthly payment plan
• Bill Extensions – extended due date
• Energy Assistance Grants – help paying bill
• Arrearage Forgiveness – past due balance aid

Don’t wait. Contact BGE so they can help you get back on track with your bill payments.