Paying your Denver Water bill is easy and convenient with online and mobile options. As a Denver Water customer, you have multiple ways to review and pay your water bill online without the hassle of mailing payments. In this article, I’ll walk you through the simple steps to pay your Denver Water bill online or through the mobile app.
Sign Up for an Online Account
The first step is to sign up for an online account on the Denver Water website, This allows you to securely access your account details and billing information,
To sign up
- Go to www.denverwater.org and click on “Manage Account/Pay Bill” at the top of the page.
- Select “Sign Up” under the “Manage Your Account Online” section.
- Enter your 10-digit Denver Water account number and 6-digit customer ID found on your monthly bill.
- Create your username, password, and security questions.
- Agree to the terms and conditions.
Once your account is created, you’ll have 24/7 access to bill details, payment history, water usage, and account management tools.
Pay Your Bill Through Your Online Account
Paying your bill through your Denver Water online account is quick and easy. Just follow these steps:
- Log into your account at myaccount.denverwater.org.
- Select “Billing & Usage” from the sidebar menu.
- Choose “Pay Bill” and enter your payment amount.
- Select your payment method – credit/debit card or electronic check.
- Enter your card or bank details and submit payment.
Your account will reflect the payment immediately and you’ll receive a confirmation email. For recurring payments, you can set up autopay through your account.
Pay Using the Denver Water Mobile App
In addition to the website, Denver Water offers a mobile app for Android and iOS. With the app, you can review your bill, payment history, and make a payment anytime.
To get started:
- Download the “Denver Water” app from the App Store or Google Play Store.
- Log into the app using your online account credentials.
- Tap on “Billing” to view your current bill.
- Select “Pay Bill” and choose your payment amount and method.
- Enter your card details and submit.
The mobile app makes it easy to pay on-the-go or set bill reminders.
Pay Your Bill by Phone
If you prefer paying by phone, Denver Water offers a toll-free automated payment system.
To use the automated system:
- Call 1-800-556-0292
- Enter your 10-digit account number followed by the # sign
- Select option 1 for “Bill Payment”
- Choose your payment amount and submit card or bank details
The system is available 24 hours a day, 7 days a week for your convenience.
Pay at an Authorized Payment Location
You can also pay your Denver Water bill in-person at an authorized payment location near you. These include:
- King Soopers stores
- Safeway stores
- Western Union agent locations
- 7-Eleven stores with payNearMe
To pay in-person:
- Locate an authorized payment location on the Denver Water website
- Bring your monthly bill or know your account number
- Pay with cash, pin debit, credit/debit card or money order
- Retain your payment receipt
In-person payments allow you to pay with cash if needed. Payment kiosks are available 24/7.
Set Up Recurring Autopay
For hassle-free bill payment, enroll in autopay through your online account. Autopay will automatically deduct your bill amount each month from your preferred payment method.
To enroll in autopay:
- Log into your Denver Water account
- Under “Account Management” select “Auto Pay Accounts”
- Choose your payment method and enter details
- Pick your debit date – either bill due date or other day of the month
With autopay, you’ll avoid late fees and save time while keeping your payments on track. You can cancel or edit autopay anytime through your account.
Get Payment Assistance if Needed
If you’re having difficulty paying your Denver Water bill, contact them right away to discuss payment plan options and potential financial assistance.
Some options include:
- Payment arrangements – Make partial payments over time
- LIHEAP – Federal energy assistance grants
- LEAP – Colorado energy assistance funds
- Denver Water CARES – Customer assistance program
Keeping your balance below $100 avoids disconnection. Reach out to Denver Water’s caring customer service team if you anticipate payment challenges.
Sign up for e-bill (paperless billing)
Sign up for e-bill, a paperless billing option, through your Denver Water Online account.
- It’s convenient — pay the invoice from within the secure email and save payment information.
- It’s green — reduce clutter, save stamps and help the environment.
- It’s secure — our partners’ use the industry’s strongest type of encryption for secure transactions.
- E-bill will go into effect on your next billing cycle.
- You will receive your bill notices from [email protected]. Be sure to add this to your address book and/or change your spam filters to allow this email to get through.
- If you need to change your email address, you can update it through your Denver Water Online account.
Sign up for pay-by-text
Sign up for pay-by-text through your Denver Water Online account.
Once your Denver Water Online account is created, click “Pay Bill.” Look for “PAY-BY-TEXT” (it’s located within the menu on mobile). Follow the prompts for setup.
- Receive a bill reminder five days before your bill is due.
- Store your payment information for future use.
- Pay your bill with a quick text reply.
- Continue to receive your paper bill or e-bill.
- After your sign up, you will receive a text message to confirm your enrollment in pay-by-text; simply reply “H2O” to verify.
Introduction to Denver Water Online, a customer self-service tool.
FAQ
How do you pay for water in Denver?
Can you pay Denver Water with a credit card?
What is customer ID Denver Water?
How do I cancel Denver Water?
How do I pay my Denver Water Bill online?
Web pay lets you securely make an online water bill payment for free at any time with an electronic check (ACH), ATM/debit card and credit card*. All you need is your Denver Water account number and customer ID (both located at the top of your bill). This method will not save your information for future payments. *We do not accept American Express.
What is Denver Water Online?
Denver Water Online is an account management tool available to you 24/7. You can use this self-serve option to: Pay monthly water bills. Review water use. Manage your contact information. Sign up for autopay, paperless billing or text reminders and pay-by-text. You will need your Denver Water account number and customer ID, to create your account.
What are Denver Water rate changes?
Rate changes, effective Jan. 1, 2023, to pay for critical upgrades and projects to keep our system operating efficiently. Denver Water assesses miscellaneous fees for various goods and services associated with providing water service. Manage Account/Pay Bill , Manage Your Account Online You can use this self-serve option to pay monthly water bills.
How do I pay my water bill online?
Email: [email protected] 2000 W. Third Ave. Web pay lets you securely make an online water bill payment for free at any time with an electronic check (ACH), ATM/debit card and credit card*.