Paying your water bill online is the fastest and most convenient way to take care of your payment to Eastern Municipal Water District (EMWD). As a customer of EMWD, you have several options to pay your bill digitally so you don’t have to worry about checks, stamps or driving to a payment center. Let’s take a look at the online payment options offered by EMWD and how to use them.
Overview of EMWD’s Online Payment Options
EMWD offers three main ways to pay your bill online:
- My Account Portal
- Quick Pay
- Pay-by-Phone
The My Account portal allows you to register your account view your water usage set up automatic payments and receive notifications. Quick Pay is for fast, one-time payments without registration. Pay-by-Phone lets you check your balance and pay over the phone.
How to Pay at the My Account Portal
The My Account portal is the most full-featured way to manage payments online. Here’s how to use it:
- Visit myaccount.emwd.org and click “Register” if new or “Log In” if already registered.
- Provide your account number and set up your username and password on registration.
- Once logged in, you can view your balance and due date. Click “Make Payment” to pay your bill.
- Enter your payment amount and method. You can pay with credit/debit card, checking account or savings account.
- Finish payment by clicking Submit. You’ll receive a confirmation email with your payment details.
The My Account portal also lets you set up autopay, view water usage graphs receive notifications and more.
Paying as a Guest with Quick Pay
If you don’t want to log into an account every time use EMWD’s Quick Pay option for one-time payments
- Go to emwd.org/ebill and scroll down to the “One-Time Payment” section.
- Click on “Quick Pay” which will take you to a secure payment page.
- Enter your account number, address, and payment amount.
- Provide your credit/debit card or checking account details.
- Review and submit payment.
Quick Pay lets you pay as a guest without registration. It’s great for infrequent payments.
Pay Over the Phone with Pay-By-Phone
To pay your EMWD bill over the phone, use the Pay-by-Phone system:
- Call 951-383-6055 and follow the prompts.
- You’ll need to enter your account number and billing zip code.
- Choose whether to pay full balance or custom amount.
- Provide your credit/debit card number and expiration date.
- After reviewing payment details, confirm to authorize payment.
Pay-by-Phone is available 24/7 and good for people who prefer phone support.
Payment Assistance Programs
If you are having trouble paying your EMWD bill, there are payment assistance programs available:
- Bill Payment Arrangements allow customized payment plans.
- Medical and Financial Hardship Program gives discounts for qualifying medical/financial hardships.
- CARE Program reduces bills for qualifying low-income households.
Contact EMWD to learn more about assistance programs for your situation.
Get Support for Online Payments
For help with online payments, EMWD’s customer service team is available:
- Call 800-426-3693 Monday-Friday 8am-5pm for support over the phone.
- Chat live via the My Account portal for quick assistance.
- Email questions to [email protected].
- Browse the FAQs and how-to videos for guidance.
The customer service team can also help troubleshoot any login or payment issues you have.
Paying your EMWD water bill online is convenient, fast and secure. With options like My Account, Quick Pay and Pay-by-Phone, you can choose the digital payment method that fits your needs. Reach out to EMWD customer service if you need any assistance getting set up.
In Person at EMWD
You can pay your bill in person at the EMWD Main Office located at 2270 Trumble Road in Perris.
The Main Office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
After Hours Drop Box
EMWD has a drop box located at the entrance of the Main Office located at 2270 Trumble Road in Perris.
Pay Your Bill Using My Account
FAQ
Where can I pay my EMWD bill in person?
Who provides water in Menifee?
What is the Eastern Municipal Water District in Riverside County?
Who provides water in Murrieta, CA?
How do I pay my EMWD Bill?
There are several other ways for customers to pay their EMWD bill should they choose not to pay their bill online. All bill payments are subject to EMWD Billing Policies. Automatic payments are managed through EMWD’s My Account portal.
What are EMWD billing policies?
All bill payments are subject to EMWD Billing Policies. Automatic payments are managed through EMWD’s My Account portal. This option gives you the ability to schedule payments and have them be automatically deducted from your designated checking, savings, or credit card account. You can use the system anytime to: To use this system, you will need:
What services does EMWD offer?
Contact customer service for assistance. EMWD offers billing and account management services to customers. Pay bills, view water usage, seek assistance and more. Contact customer service for help.
How can I contact EMWD customer service?
To contact EMWD customer service, you may call them at 1-800-426-3693. Representatives are available Monday through Friday, between the hours of 8:00 a.m. and 5:00 p.m. All bill payments are subject to EMWD Billing Policies.
How do I pay my MNWD Bill?
Here’s how to get started: Register with your MNWD account number, email address, and zip code Watch the registration tutorial video here: Pay your bill using MasterCard, Discover, or Visa credit cards, or your bank account. To pay over the phone using your credit card or bank account, call (844) 409-5596.
Is EMWD water safe?
EMWD provides safe, reliable, and environmentally sustainable water. Contact Water Quality for more info. Consumer Confidence Reports available. Lead & Copper Service Line study ongoing.