Paying your energy bill is an important part of being a customer with any energy provider including Entrust Energy. As one of the leading retail electric providers in deregulated energy markets across the United States Entrust makes paying your bill convenient through several options.
Overview of Entrust Energy
Headquartered in Houston, Texas, Entrust Energy provides electricity services to residential and commercial customers in many states with deregulated energy markets. Since its founding in 2010, Entrust has grown rapidly, now ranking as the 15th largest retail electric provider in Texas. Entrust prides itself on competitive pricing with no hidden fees and outstanding customer service.
Entrust Energy serves customers in the following states:
- Texas
- Pennsylvania
- New Hampshire
- Maryland
- New Jersey
- Illinois
- Ohio
Within these states, Entrust Energy provides electric services for numerous utility companies like ComEd, BGE, PEPCO, PECO, PPL, and more. With headquarters located at Fulbright Tower, 1301 McKinney St #2950 Houston, TX 77010, Entrust Energy has positioned itself as a leading electric choice provider.
Ways to Pay Your Entrust Energy Bill
When you receive your electric bill from Entrust Energy each month you have several options for paying it conveniently
Pay Online
The easiest way for most customers to pay their Entrust Energy bill is online through your account dashboard. Simply log into your account at Entrustenergy.com and click on “Pay Bill”. You can then enter your payment details and pay instantly online.
Paying online allows you to avoid postal delays or calling in. You can pay anytime night or day. Entrust Energy also does not charge any fees for online bill pay.
Pay by Phone
If you prefer to pay your bill over the phone, you can call Entrust Energy at 1-800-871-8100 and speak to a customer service representative. They can take your payment over the phone quickly and easily with no extra fees.
The Entrust Energy customer service team is available during normal business hours between 8am and 5pm Central Time, Monday to Friday. Calling to pay your bill gives you the ability to ask any questions and get personalized service.
Pay by Mail
Sending your payment by mail is another hassle-free option offered by Entrust Energy. Simply mail your payment in the return envelope provided with your monthly bill. Be sure to allow 3-5 business days for postal delivery to ensure your payment arrives by the due date.
When paying by mail, you can send a check or money order. Make your check out to Entrust Energy for the amount due. Standard postal delivery is free, but you also have the option to pay for expedited delivery.
Pay at Authorized Payment Centers
Entrust Energy allows you to pay your bill in person at a variety of retail locations near you. Authorized payment centers include retailers like H-E-B, Fiesta Mart, CVS, Family Dollar, and more.
To find authorized payment centers in your area, you can search on the Entrust Energy website or call customer service at 1-800-871-8100. When paying in person, be sure to have your account number handy for easy payment processing.
Automatic Payments
Setting up automatic payments through Entrust Energy is a convenient option that saves you time each month. With autopay enabled, your bill payment is automatically deducted from your bank account by the due date every month.
To enroll in autopay, login to your Entrust Energy account online or call the customer service team. Autopay gives you peace of mind knowing your bill is always paid on time without any extra steps.
Pay During an Outage
If you experience a power outage in your area, you can still pay your Entrust Energy bill through the online portal or by calling in. Since outages affect your local utility company, Entrust Energy’s payment systems remain online.
However, you will need to contact your utility company directly to report outage issues and get status updates. Entrust Energy does not handle outage restoration or maintenance for the power grid.
Payment Assistance Programs
If you are ever unable to pay your Entrust Energy bill, you may qualify for a payment assistance program. Entrust Energy partners with Bowman Systems to provide payment assistance and arrangements to qualifying customers facing financial hardship.
You can call Bowman Systems at 1-877-521-5714 to learn more about available payment assistance programs in your area. They can help you get back on track with managing your energy bills.
Key Takeaways on Paying Your Entrust Energy Bill
- Pay instantly online through your Entrust Energy account dashboard.
- Call 1-800-871-8100 to pay over the phone with a customer service agent.
- Mail your payment to the address on your bill to pay by mail.
- Make an in-person payment at one of Entrust’s authorized payment centers.
- Sign up for automatic payments to have your bill paid on time each month.
- Contact your utility company about power outages – you can still pay your Entrust bill online or by phone.
- Payment assistance programs are available if you’re facing financial hardship.
Paying your energy bill with Entrust Energy is quick and easy through multiple convenient payment options. Contact customer service if you ever have any questions about paying your bill.
Entrust Energy Texas Service Areas
Entrust Energy serves all areas in Texas and is available with these Transmission and Distribution Utility companies (TDUs):
- Can I schedule my transfer or move online in advance? Yes, you can. Move-In or Switching service can be scheduled 60 days ahead of time
- What should I do if Im moving to a new address? If you are moving Entrust Energy can assist you with transferring your service to your new address. Simply call the customer support team and they will provide you with all the details you need
- What is the “Base Charge” on the bill? All Entrust Energy plans have a flat base charge of $4.95, this fee is charged regardless of the plan type or the contract length. SlashPlan already takes into account this fee when showing you the bottom line price on our comparison page
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If you have a power outage with Entrust Energy you will need to contact the utility company directly (also known as TDU – transmission and delivery utility). This is a different company than Entrust Energy. Your utility company is determined by your service address, and there are 5 of these TDUs in Texas:
Please remember, if you have a power outage, you should not contact Entrust Energy about it, but rather your TDU company
Please note: The rates above are updated periodically. Current energy rates may have changed since our last update. To get the latest energy rates in your area please go to our comparison page and enter your zip code. Energy rates shown above are for a residential monthly consumption of 1000 kWh in zip code 77043.
Ace is where you can pay your Entrust Energy bill.
How can I pay my Entrust Energy Bill?
To pay your Entrust Energy Bill, you can use the company’s online account management system and pay with a credit card or bank account after setting up an online account. Alternatively, you can call the company’s customer service line to pay your bill.
How does Entrust Energy work in Texas?
In Texas, Entrust Energy offers fixed and variable rate electric plans with month-to-month or long-term contracts. This provider aims to provide affordable and reliable energy service to customers in Texas and across the country. Entrust Energy provides fraud detection, online bill pay, and regular usage reports to its customers.
How can I contact Entrust Energy?
To contact Entrust Energy, you can call their customer service line at 800-871-8100. The company encourages customers to contact their utility provider by phone for service-related questions, as Entrust Energy does not handle service calls.
What is Entrust Energy?
Entrust Energy is a Houston-based retail energy provider that serves customers throughout Texas. The company also serves customers in six additional states including Illinois, Ohio, and New York. Entrust Energy has been helping Texas consumers in the Oncor, Texas CNP, Texas-New Mexico Power, and AEP Texas service areas since 2010.
Will Entrust Energy customers have an interruption in service?
Entrust Energy customers will not have an interruption in service. Entrust Energy is based in Houston. According to its website, Entrust served over 170,000 customers throughout the United States. Read more here. Last week, it was reported that Griddy customers were moved to other energy providers after Griddy was removed from the Texas market.
Does Entrust Energy offer residential and business electricity rates?
Entrust Energy provides residential and business electricity rates across the US. Compare Entrust Energy to other providers for free with Choose Energy®. Entrust Energy | Ratings, Reviews and Prices at Choose Energy® Get customized results? We’ll ask a few questions to find more savings. Let’s go No thanks Trustpilot Trustpilot