How to Pay Your GCI Bill Online, by Phone, or In Person

Paying your GCI bill is easy and convenient with multiple options to choose from. You can pay online, by phone, by mail, or in person at a GCI store. GCI offers several payment methods like credit/debit cards, checking account, cash, and more to provide flexibility in how you pay your bill. This article will explain the simple steps to pay your GCI bill through the available options.

Pay Online via MyGCI

The easiest way to pay your GCI bill is online through your MyGCI account. MyGCI is GCI’s online account management portal that allows you to view and pay your bill, check usage, manage account details, and more.

To pay your bill via MyGCI:

• Go to https //mygcicom/ and log into your account. If you don’t have an account, you can easily sign up.

• Once logged in click on “Pay Bill” on the top menu.

• On the payment page, choose whether you want to pay the total amount due or make a partial payment.

• Select your payment method – credit/debit card or bank account. Enter the required details.

• Review the payment details and click “Submit Payment” to complete the transaction.

That’s it! The payment will be processed instantly and you will receive a confirmation email with the payment details.

The great thing about paying online via MyGCI is you can setup autopay to have your bill paid automatically each month. No more forgetting to pay your bill.

To setup autopay:

• Go to the payments page on MyGCI.

• Click on “Manage Autopay”.

• Choose your payment method and enter the details.

• Pick the date you want the monthly payment to be made. You can schedule it for your bill’s due date so it gets paid on time every month.

• Autopay will be activated and your monthly bill payment will happen automatically going forward.

Paying online through MyGCI provides a quick, easy way to pay your GCI bill every month.

Pay by Phone

You can also pay your GCI bill easily over the phone by calling 1-800-800-4800. GCI’s automated system allows you to check your balance and make a payment without talking to an agent.

To pay your GCI bill by phone:

• Call 1-800-800-4800.

• Follow the prompts to check your balance and make a payment.

• You will need to enter your account number and 4-digit PIN which can be found on your monthly bill statement.

• After confirming your balance, select the option to make a payment.

• Choose whether to pay the total balance or a partial payment amount.

• Enter your credit/debit card number or checking account information when prompted.

• Your payment will be processed and you will receive a confirmation number.

The automated phone payment system is available 24/7 so you can pay your bill on your schedule. Agents are also available if you need assistance with your payment.

Pay by Mail

Paying your GCI bill by mail is easy if you prefer not to pay online or over the phone.

To pay your bill by mail:

• Write your GCI account number on your check or money order. This ensures your payment is applied correctly.

• Make the check or money order payable to GCI.

• On the memo line, write your account number again so it matches the account number written on the payment.

• Mail your payment to this address:

  GCI
  PO Box 99016
  Anchorage, AK 99509-9016

• Allow 5-7 business days for your mailed payment to be received and processed. Payments are processed in the order they are received.

• Log into your MyGCI account to confirm when your mailed payment has been applied to your account.

Mailing your payment is simple and reliable. Just be sure to send it several days before the due date so it arrives on time.

Pay in Person

For those who prefer to pay bills in person, you can visit any GCI store location to pay your bill. GCI has over 25 store locations in Alaska.

To find a store near you:

• Go to www.gci.com/store-locations

• Enter your city or town.

• The closest GCI store locations will be displayed on the map.

• Store contact information, hours, and address are provided.

Once you arrive at the GCI store:

• Tell the store representative you want to make a bill payment.

• Have your account number ready to provide.

• Choose your method of payment – credit/debit, cash, check, money order, or gift card.

• Get a receipt for your records.

• Your payment will be immediately applied to your account.

Paying your bill in person allows you to talk with GCI representatives if you have any account questions or want to learn about new promotions. It’s a great option if you prefer face-to-face customer service.

Payment Methods Accepted by GCI

GCI offers several payment options no matter how you choose to pay your bill:

• Credit/Debit Card – Visa, MasterCard, American Express, and Discover cards are accepted. You can pay by card online, by phone, in person, or setup autopay.

• Bank Account – Provide your checking or savings account number and routing number to pay directly from your bank account. This can be done online, by phone, or for autopay.

• Cash – Only accepted for in-person payments at GCI stores.

• Check – Accepted by mail or in person. Make checks payable to GCI.

• Money Order – Fill out the money order with your GCI account number and mail or bring to a GCI store.

• GCI Gift Card – Purchase a GCI gift card and use the funds to pay your bill in person or online.

• Prepaid Cards – Third-party prepaid cards like Visa or MasterCard can be used to pay your bill with the card number.

GCI tries to offer enough flexibility in payment types to satisfy all customers. Choose the option that works best for you each month.

Tips for Paying Your GCI Bill

Follow these tips when paying your monthly GCI bill:

• Pay your bill in full each month by the due date to avoid any late fees.

• If you pay by mail, allow 5-7 days for it to reach GCI’s payment center. Pay early to avoid late fees.

• Setup autopay through MyGCI to have your bill paid automatically each month on its due date.

• If paying in person, go early in the billing cycle in case you have questions or need account assistance.

• Keep your account number, PIN, and payment information handy when paying over the phone.

• Contact GCI customer service if you are having trouble making a payment before the due date.

• Notify GCI if your credit card number changes or expires so your autopay payments continue to process.

• If you pay by check, be sure to write your account number on the check so payments apply correctly.

Paying your GCI bill is fast and simple through the available online, phone, mail, or in-person options. Choose the method that is most convenient for you each month. Setup autopay or calendar reminders to ensure your payment arrives on time and avoid any late fees. Managing your GCI account and bill payments is easy with all of the flexible options.