How to Pay Your GCI Bill Online, by Phone, or In Person

Paying your GCI bill is easy and convenient with multiple options to choose from. You can pay online, by phone, by mail, or in person at a GCI store. GCI offers several payment methods like credit/debit cards, checking account, cash, and more to provide flexibility in how you pay your bill. This article will explain the simple steps to pay your GCI bill through the available options.

Pay Online via MyGCI

The easiest way to pay your GCI bill is online through your MyGCI account. MyGCI is GCI’s online account management portal that allows you to view and pay your bill, check usage, manage account details, and more.

To pay your bill via MyGCI:

Go to https //mygcicom/ and log into your account. If you don’t have an account, you can easily sign up.
Once logged in click on “Pay Bill” on the top menu.
On the payment page, choose whether you want to pay the total amount due or make a partial payment.
Select your payment method – credit/debit card or bank account. Enter the required details.
Review the payment details and click “Submit Payment” to complete the transaction.

That’s it! The payment will be processed instantly and you will receive a confirmation email with the payment details.

The great thing about paying online via MyGCI is you can setup autopay to have your bill paid automatically each month. No more forgetting to pay your bill.

To setup autopay:

Go to the payments page on MyGCI.
Click on “Manage Autopay”.
Choose your payment method and enter the details.
Pick the date you want the monthly payment to be made. You can schedule it for your bill’s due date so it gets paid on time every month.
Autopay will be activated and your monthly bill payment will happen automatically going forward.

Paying online through MyGCI provides a quick, easy way to pay your GCI bill every month.

Pay by Phone

You can also pay your GCI bill easily over the phone by calling 1-800-800-4800. GCI’s automated system allows you to check your balance and make a payment without talking to an agent.

To pay your GCI bill by phone:

Call 1-800-800-4800.
Follow the prompts to check your balance and make a payment.
You will need to enter your account number and 4-digit PIN which can be found on your monthly bill statement.
After confirming your balance, select the option to make a payment.
Choose whether to pay the total balance or a partial payment amount.
Enter your credit/debit card number or checking account information when prompted.
Your payment will be processed and you will receive a confirmation number.

The automated phone payment system is available 24/7 so you can pay your bill on your schedule. Agents are also available if you need assistance with your payment.

Pay by Mail

Paying your GCI bill by mail is easy if you prefer not to pay online or over the phone.

To pay your bill by mail:

Write your GCI account number on your check or money order. This ensures your payment is applied correctly.
Make the check or money order payable to GCI.
On the memo line, write your account number again so it matches the account number written on the payment.
Mail your payment to this address:

GCI
PO Box 99016
Anchorage, AK 99509-9016
Allow 5-7 business days for your mailed payment to be received and processed. Payments are processed in the order they are received.
Log into your MyGCI account to confirm when your mailed payment has been applied to your account.

Mailing your payment is simple and reliable. Just be sure to send it several days before the due date so it arrives on time.

Pay in Person

For those who prefer to pay bills in person, you can visit any GCI store location to pay your bill. GCI has over 25 store locations in Alaska.

To find a store near you:

Go to www.gci.com/store-locations
Enter your city or town.
The closest GCI store locations will be displayed on the map.
Store contact information, hours, and address are provided.

Once you arrive at the GCI store:

Tell the store representative you want to make a bill payment.
Have your account number ready to provide.
Choose your method of payment – credit/debit, cash, check, money order, or gift card.
Get a receipt for your records.
Your payment will be immediately applied to your account.

Paying your bill in person allows you to talk with GCI representatives if you have any account questions or want to learn about new promotions. It’s a great option if you prefer face-to-face customer service.

Payment Methods Accepted by GCI

GCI offers several payment options no matter how you choose to pay your bill:

Credit/Debit Card – Visa, MasterCard, American Express, and Discover cards are accepted. You can pay by card online, by phone, in person, or setup autopay.
Bank Account – Provide your checking or savings account number and routing number to pay directly from your bank account. This can be done online, by phone, or for autopay.
Cash – Only accepted for in-person payments at GCI stores.
Check – Accepted by mail or in person. Make checks payable to GCI.
Money Order – Fill out the money order with your GCI account number and mail or bring to a GCI store.
GCI Gift Card – Purchase a GCI gift card and use the funds to pay your bill in person or online.
Prepaid Cards – Third-party prepaid cards like Visa or MasterCard can be used to pay your bill with the card number.

GCI tries to offer enough flexibility in payment types to satisfy all customers. Choose the option that works best for you each month.

Tips for Paying Your GCI Bill

Follow these tips when paying your monthly GCI bill:

Pay your bill in full each month by the due date to avoid any late fees.
If you pay by mail, allow 5-7 days for it to reach GCI’s payment center. Pay early to avoid late fees.
Setup autopay through MyGCI to have your bill paid automatically each month on its due date.
If paying in person, go early in the billing cycle in case you have questions or need account assistance.
Keep your account number, PIN, and payment information handy when paying over the phone.
Contact GCI customer service if you are having trouble making a payment before the due date.
Notify GCI if your credit card number changes or expires so your autopay payments continue to process.
If you pay by check, be sure to write your account number on the check so payments apply correctly.

Paying your GCI bill is fast and simple through the available online, phone, mail, or in-person options. Choose the method that is most convenient for you each month. Setup autopay or calendar reminders to ensure your payment arrives on time and avoid any late fees. Managing your GCI account and bill payments is easy with all of the flexible options.

gci pay my bill

Accepted Methods of Payment

Visa, MasterCard, Discover, and American Express are the credit and debit cards we accept.
Checking or savings account
Check
GCI gift card
Cash (in-store only)

Pay online with MyGCI

You can sign up and pay your bill online through MyGCI at my. gci. com. You can also set up autopay to have the full amount of your bill paid automatically every month. The amount due is automatically debited from your bank account or charged to your credit card. Learn how to sign up for Autopay.

You can check your balance, make a payment, or get help with your bill at a GCI Store near you.

Note: For now, GCI is closing many of its retail stores in cities and changing the hours of its other stores that sell things. We’re doing this to help encourage social distance so that our employees and customers stay healthy and to meet the needs of more and more customers who call instead of coming in. Visit our store locations page to find a store near you.

Dial 1-800-800-4800 toll-free nationwide, then follow the prompts to make your payment or hear your balance.

Have a copy of your invoice or account number handy. You will also need your PIN.

Mail your payment to PO Box 99016, Anchorage, AK, 99509-9016.

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FAQ

How do I pay MyGCI bill?

You can sign up and pay your bill online through MyGCI at my.gci.com. You can also set up autopay to schedule a recurring monthly payment for the total amount due on your bill. The amount due is automatically debited from your bank account or charged to your credit card.

What is the phone number for GCI billing?

You are now able to log in to MyGCI. If, for any reason, you cannot log in and you need assistance to pay your bill, please contact your GCI account representative or call 1-800-800-7754.

How do I find MyGCI account number?

Enter the Account Number for your GCI services, as noted on your monthly invoice. Note: If you’re not sure where to find your account number, click the ? icon and a popup will show where the number is located on your invoice. Enter either your account password or Security PIN.

What is a GCI account?

MyGCI is an online tool that lets you view and pay your bill, view your data usage, and manage contact information and other details about your GCI account all in one place, with one username and password.

How do I pay my GCI Bill?

You can pay your bill in a variety of ways: by mail, by phone, online with MyGCI, or by stopping into a GCI store. Multiple methods of payment are accepted wherever you pay your bill. You can sign up and pay your bill online through MyGCI at my.gci.com.

Where can I Check my GCI Bill?

Head into a GCI Store near you to check your balance, make a payment or get help with your bill. Note: GCI is temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours at our other stores.

How do I contact GCI Communication about my bill?

Or pay using doxo with credit card, debit card, Apple Pay or bank account. How can I contact GCI Communication about my bill? Ask your billing questions directly by phone at 800-800-4800. I forgot my account balance.

What happens to my ebill If I don’t have a mygci account?

All online payments will now be made through MyGCI. Your current eBill login will no longer be necessary (or valid). If you have a MyGCI profile currently, your MyGCI login will remain the same after August 4. If you do not have a MyGCI profile, you can create one quickly, easily, and for free at my.gci.com.