Having continuous auto, home, or business insurance coverage requires paying your Mercury Insurance premiums on time each month. Mercury offers policyholders multiple ways to pay a bill, from the convenience of online payments to mailing a check. This comprehensive guide will walk through the various payment options through mercuryinsurance.com, the Mercury mobile app, by phone, in person, and through the mail. I’ll also cover key billing and payment dates, managing your account, and address common customer FAQs.
Online Payment Options for Mercury Insurance
Paying online is the fastest and most convenient way to pay your Mercury Insurance bill You can make a one-time payment or set up recurring payments through your online account
One-Time Online Payments
To make a one-time Mercury Insurance payment online
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Go to www.mercuryinsurance.com
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Click “Make a Payment” at the top and select “One-Time Payment”
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Enter your policy number found on your invoice
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Select payment amount and enter credit/debit card or bank account info
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Review details and submit the payment
You’ll receive an email confirmation with receipt of the transaction.
Recurring Payments
To enroll in recurring payments:
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Register for an online account on Mercury’s website
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Under “My Payment Methods”, add a credit/debit card or bank account
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Select the option to make this a recurring monthly payment method
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Pick the payment date each month
Once setup, Mercury will automatically charge your selected payment method monthly on the scheduled date. You can manage, edit or cancel recurring payments anytime through your online account.
Paying Through the Mercury Mobile App
In addition to the website, you can also pay your Mercury Insurance bill through the Mercury Mobile app for iPhone and Android devices.
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Download and install the Mercury Insurance Mobile app
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Log into the app with your account username and password
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Tap the option to “Make a Payment”
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Enter your payment details and submit
The app provides an easy way to pay if you’re on the go or prefer the convenience of your smartphone.
Paying Your Mercury Insurance Bill by Phone
Calling in is another fast option for making a one-time payment over the phone.
To pay by phone:
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Call 1-800-503-3724 and select the billing payment option
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Provide your Mercury policy number and billing details
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Use automated prompts to enter payment info or speak with a billing specialist
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Approve the payment amount to complete transaction
The Mercury billing line is open Monday to Saturday from 5 AM to 9 PM Pacific Time. The automated phone payment system is available anytime.
Paying by Mail with Check or Money Order
To send a payment by mail, simply:
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Make check or money order payable to Mercury Casualty Company
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Write your Mercury Insurance policy number on the check memo
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Mail payment to:
Mercury Insurance
PO Box 11991
Santa Ana, CA 92711
Allow 5-7 business days for mailed payments to process. This is a good option if you prefer paying by check or money order.
In-Person Payment Options
You can also pay your Mercury Insurance bill in person with cash at authorized Mercury agent locations or via MoneyGram at thousands of retail stores. Contact your agent to ask if they accept cash payments.
To find MoneyGram locations:
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Go to www.moneygram.com
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Use the location map to find MoneyGram agents near you
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Take your cash payment to the store and provide your Mercury billing details
MoneyGram allows you to pay your insurance bill conveniently with cash.
Key Mercury Insurance Billing and Payment Dates
Now that we’ve reviewed the various payment options, here are some key dates related to your Mercury Insurance premium billing and payments:
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Billing Date – This is the effective date of your policy, when your insurance renews annually.
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Due Date – Payment is due monthly on the same date as your billing date, such as the 5th or 15th.
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Late Payment Date – If not paid on the due date, Mercury allows a grace period where the payment is still considered on-time if paid by this date.
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Cancellation Date – If payment is still not received after the late payment date, Mercury will send a cancellation notice and cancel the policy for nonpayment.
Being aware of these key dates in Mercury’s billing cycle helps avoid any risk of lapse in insurance coverage for nonpayment of premium.
Managing Your Mercury Insurance Account and Payments
Registering for an online Mercury account makes managing your policy and payments easy in one convenient place. With an online account, you can:
- Pay your bill or setup recurring payments
- View billing statements and insurance ID cards
- Change payment methods
- Update policy and account information
- File claims and track status
- Contact your agent
Keeping your account updated ensures you receive important policy documents and billing notices. Check your account anytime to verify upcoming payment dates or avoid an unexpected lapse in coverage.
Frequently Asked Questions about Mercury Insurance Payments
Here are answers to some common customer questions about paying Mercury Insurance bills:
What payment methods does Mercury Insurance accept?
Mercury accepts payments by credit/debit card, check, money order, bank account, cash in person, and MoneyGram.
When is my Mercury Insurance bill due?
Your insurance premium is due monthly on the same date as your original policy effective date. This date is listed on your insurance ID cards and billing notices.
What happens if I miss my Mercury Insurance payment?
You have a grace period after the due date where the payment is still considered on-time. After that, Mercury will send a cancellation notice for nonpayment.
Can I change my Mercury Insurance payment due date?
Yes, you can contact customer service to discuss changing your billing date to better fit your schedule or pay cycle.
What is the late fee if I pay late?
If your payment is late, Mercury charges a standard late fee, which varies by state but is usually around $10-$20.
How do I update my stored payment methods?
Through your online account, you can edit payment information like credit card, bank account or recurring billing dates.
Paying your Mercury Insurance bill on time is important to maintain active policy coverage. Use the convenient online, phone, or mail options to make payments easily each month. Contact Mercury customer support if you have any additional billing or payment questions.
Send it by mail
Make your check or money order payable to Mercury Casualty Company. Please add your policy number to your check or money order so we can properly credit your account.
Send payments to: Mercury Insurance Group P.O. Box – 11991 Santa Ana, CA 92711
You can pay your Mercury bill quickly and simply using cash at thousands of MoneyGram stores across America.
We have several options available to our customers
Choose the one that’s most convenient for you.
Your customer portal account makes it easy and quick to pay your bill online. You can also make a one-time payment online.