As a Peoples Gas customer in Chicago, paying your natural gas bill quickly and easily online is a great option. In this article, I’ll explain the different ways to pay your Peoples Gas bill through their online payment system and mobile app.
About Peoples Gas
First, a quick background on Peoples Gas. They are a natural gas utility providing service to over 867,000 residential, commercial and industrial customers in Chicago Peoples Gas handles everything from gas delivery to billing and payments.
As a Peoples Gas customer, you receive a monthly bill for your natural gas usage. Bills can be paid online, by phone, by mail or in person. Online payments are fast and convenient, allowing you to securely pay your bill anytime from your computer or mobile device.
Pay Online Through the Website
Paying at the Peoples Gas website is easy and only takes a few minutes. You have two options
Quick Pay
This allows instant one-time payments using a credit/debit card or bank account.
- Go to www.peoplesgasdelivery.com and click “Quick Payment”
- Enter your 10-digit account number and 4-digit PIN
- Choose payment method and enter details
- Payments post to your account same day
My Account
Set up a free online account to access billing history, make payments, and manage paperless settings
- Go to www.peoplesgasdelivery.com and click “My Account”
- Register your account with your account number, PIN, and email
- Once logged in, click “Pay Bill” to make a payment
- Payments post to your account same day
The My Account dashboard also lets you view past bills, payment history, and update account information.
Pay Through the Mobile App
In addition to the website, Peoples Gas offers a mobile app for managing your account and payments on the go.
To pay your bill via the app:
- Download the Peoples Gas app from the App Store or Google Play
- Log into the app using your My Account credentials
- Select the “Payments” tab
- Choose a payment method and submit the payment
- Payments post to your account same day
The Peoples Gas mobile app also lets you track usage, contact customer support, and report issues.
Payment Methods
Peoples Gas offers several ways to pay your bill online or through the mobile app:
- Credit/debit card – Visa, Mastercard, Discover, American Express
- Checking account – routing and account number
- Savings account – routing and account number
A service fee applies to checking and savings payments. Credit/debit card payments do not have a fee.
Get Account Balance and Due Date
Before making a payment, you can check your account balance and next bill due date:
- Log into your My Account online or mobile app
- Account overview shows balance and due date
- Monthly bill (printed or paperless) lists due date
This lets you see the amount owed and avoid late fees by paying on time.
Avoid Late Fees
Peoples Gas bills monthly and your payment is due 21 days after the bill date. To avoid late fees:
- Residential customers – Pay by due date
- Business customers – Pay within 14 days of the bill date
Late payment fees:
- Residential – 1.5% per month
- Business – 2% per month
Paying online or via the mobile app makes it easy to pay each bill by the due date.
Get Email and Text Alerts
Peoples Gas lets you set up email and text alerts through your online account for:
- Bill ready alerts
- Due date reminders
- Payment confirmations
- Past due notices
These alerts help you stay on top of your bill and avoid late fees. Make sure your contact information is updated in your account.
Go Paperless
You can stop paper bills and only get bills electronically through your Peoples Gas online account.
To go paperless:
- Log into your My Account
- Update your paperless settings
- Opt out of mailed paper bills
Going paperless means less clutter and instant access to your bills.
Paying Your Peoples Gas Bill is Quick and Easy
As you can see, Peoples Gas offers multiple convenient options to pay your natural gas bill online and through mobile apps. Payments can be made in just a few clicks. Sign up for a free account to access the full range of digital billing and payment features. Managing your gas bill has never been simpler thanks to Peoples Gas’s digital tools.
Understand your budget bill
How do I Pay my Peoples Gas Bill?
Pay your Peoples Gas Bill online, in person, by mail, or automatic bank draft. View all the ways you can pay your bill and understand your bill.
Does Peoples Gas receive a Kubra EZ-Pay convenience fee?
Peoples Gas does not receive any part of the non-refundable KUBRA EZ-PAY convenience fee. To avoid this convenience fee, log into your online account to make a payment from your bank account. If you do not have an online account, register for one now. You’ll need your Peoples Gas account number from your monthly statement and your zip code.
How do I contact Peoples Gas?
Customers enrolled in email / text notifications will receive a confirmation message. If you have any questions about the new Peoples e-Account, you’re welcome to email us at [email protected] or call us at 1-800-764-0111. The former Peoples e-Account mobile app is no longer active.
Can I pay my gas bill directly from my checking or savings account?
If you sign up for Direct Debit, Peoples will deduct your monthly gas bill directly from your checking or savings account. Payments can be made by check or money order (no cash, please). Keep in mind that our mailing addresses vary by state, so please choose the mailing address that corresponds with the state where you live.
How do I pay my natural gas bill?
Convenience fees apply. Mail your payment via check or money order. Sometimes circumstances make it impossible to pay your bill by the due date. We have tools and resources that can help. If you or someone you’re caring for needs help paying their natural gas bill, we can point you in the right direction.